We listen and we learn from lived experience. Then we weave everything we know into our programs, involving patient experience in every protocol design from the beginning.
That starts with how we onboard our patients and continues throughout their journey, taking into account trial considerations, pain points and burdens, and acting on that information to continuously do better.
It’s the foundation of our process and our entire infrastructure is built around respect, rigour and integrity.
We support patient voices by bringing their truth to the table. We never shy away from the authentic patient voice. Starting with their truth is the foundation to healthy, efficient communication, better use of time and improved quality of data. This enables transparency across the trial ecosystem which results in improved outcomes for all.
We know that lived experiences are an evolving landscape. We’ll continue to listen, learn and share our knowledge through active participation in patient community efforts, be that at conferences, meeting with PI’s, or listening to patients directly from grass roots to global interactions.